Upholding Professional Standards
We offer a variety of services for our members and public citizens, from Ombudsman and mediation services to filing Ethics Complaints. REALTORS® can also request arbitration. View our resources and information below.
View REALTOR® Code of Ethics
Members of the public (or other REALTORS®) who feel they have been treated unfairly by a REALTOR® can use the professional standards process to seek satisfaction.
Arbitration is an alternative dispute resolution program that is offered as a service to REALTOR® members which provides a forum for resolving business disputes in lieu of litigation.
Mediation is a process in which disputing parties attempt to resolve their disagreements with the help of an impartial, trained neutral third party... the mediator.
Ombuds Procedures are intended to provide enhanced communications and initial problem-solving capacity to the professional standards process.